With a QNS telephone support package, you will have unlimited telephone based support, QNS support technicians are only a phone call away and can assist you with any issues you may have.
If, rather than tying your time up on the telephone, you would prefer a QNS technician to remotely connect securely to your PC or network, across the internet to quickly diagnose and remedy the issue, this can be arranged*. This service can even be undertaken if the user is at home or abroad!
Basic "Virtual Private Network" connection diagram.
*Subject to the PC, Fileserver or laptop being connected to the internet.
Altenatively, On-site visits by qualified, professional engineers can be arranged.
