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With a QNS telephone support package, you
will have ‘unlimited’ telephone based
support. QNS support
technicians are only a phone call away and
can assist with any issues you may have.
Remote ‘dial-in’
Support
If, rather than tying your time up on the
telephone, you would prefer a QNS technician
to remotely connect
securely to your PC or Network, across the
Internet to diagnose and remedy the issue,
this can be arranged*.
Basic 'Virtual
Private Network' connection
diagram
*Typically you will require what is known as
a ‘static IP address’ on your Internet
connection.
On-Site Support
Alternatively, On-site visits by qualified,
professional engineers can be arranged.
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